What we bring to the table
We have run commercial businesses at airports and airlines ourselves: VP roles at Fraport AG in digital strategy, retail marketing and payment ecosystems, Director roles at Miles & More / Lufthansa Group in business development, retail and P&L, plus management consulting across Europe. We have sold on board, handed out flyers in the terminal and called customers ourselves. That experience goes into every project.
Loyalty, CRM & Data
Loyalty programs, customer data and CRM set up so they drive revenue, not just points. Test & learn approaches, customer insights and clear KPIs for every measure. Built and run at Miles & More.
Airport Non-Aviation
Retail, parking, F&B, advertising and payment ecosystems. Parking as the entry point to a customer relationship, plus ancillary products for airlines. P&L responsibility at Fraport.
Platforms & Products
Digital ecosystems, booking platforms, online shops and partner networks that work as one system. Productizing services, structured market scans, vendor selection and tenders.